Transnusa Aviation Mandiri (Feb 2024 – May 2026 · 2 yrs 4 mos | On-site, Indonesia)
Deputy General Manager Operations: Responsible for the strategic oversight and day-to-day management of the airline’s operational departments, ensuring flight operations, ground services, and technical dispatch functioned as a cohesive unit while maintaining strict adherence to safety and regulatory standards.
AirAsia (Sep 2016 – Jun 2024 · 7 yrs 10 mos | Tangerang, Banten, Indonesia)
Auditor (Feb 2018 – Jun 2024 · 6 yrs 5 mos): Certified ISO and IOSA auditor. Assured company processes aligned with industry best practices and assisted in developing processes to meet or exceed current industry standards.
Operational Control & Fuel Efficiency SME & Human Factors Specialist (Sep 2016 – Jun 2024 · 7 yrs 10 mos): Integrated human factors into business processes, aligned policies and guidelines with human performance limitations, developed new procedures for safer operations, and integrated human factors across all departments.
Operation Control Center Manager (Jan 2012 – Sep 2016 · 4 yrs 9 mos): Managed safe, legal, and efficient flights for Indonesia AirAsia Flight Operations, overseeing day-to-day operations and flight disruptions. Developed training syllabi and maintained high proficiency for all Flight Operations Officers (DXRs), focused on cost-basis control, fuel-saving strategies, and deployment strategies for centralized dispatch.
DXR: Created Operational Flight Plans (OFPs) considering NOTAMs, weather, crew limitations, and aircraft performance for Hajj flights, and coordinated with airline OCCs during disruptions.